Terms & Conditions

Welcome to the York City FC Store!

Please read the following terms and conditions carefully before using this website. By using this website or any sub-site accessible on this website, the user accepts, without limitation or qualification, the Terms and Conditions set out below and any additional Terms and Conditions set out in any sub-site. If you do not agree to these Terms and Conditions, you should exit the website.

Ownership and Operation

The York City FC Store is operated by York City Football Club which is a company incorporated in England and Wales with company number 04689338, whose registered office is York Community Stadium Kathryn Avenue, Monks Cross Drive, Huntington, York, England, YO32 9AF


You will need to register with The York City FC Store to place an order for products through this website. In return for allowing you to use The York City FC Store website and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation The York City FC Store has is immediately null and void.

Conditions of Registration

If you are under 18, you must ask your parents or a guardian before you:

1. E-Mail the website, or ask The York City FC Store to E-Mail anything to you;

2. Send in any information to The York City FC Store;

3. Buy anything online

By continuing to use this website and any of the services offered, you are confirming that you have received the consent of your parents or a guardian. Please note that all minors are recommended to discuss these terms and conditions with their parents before they complete the registration process.


The Terms and Conditions together with our Further Information and Privacy Policy contain the full and complete understanding between The York City FC Store and you. No advice or information, whether oral or written, obtained by you through or from the website or from any conversations with our staff will operate to vary these terms and conditions.

The Terms and Conditions together with our Further Information and Privacy Policy and all contracts made under them shall ensure for the benefit of any successors and assignees of York City Football Club.

E-Mail Service

In situations where The York City FC Store gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions. Any data you provide will be processed in accordance with The York City FC Store's privacy policy.


These Terms and Conditions and any contracts made under them are governed by and shall be governed and construed in accordance with the laws of England and Wales whose courts shall be courts of non-exclusive competent jurisdiction.


All content included on this website including but not limited to website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof is the property of The York City FC Store and is protected by UK and international copyright laws.

All software used on this website is the property of The York City FC Store and is protected by UK and international copyright laws. All rights are reserved.

Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with The York City FC Store and using this website as a shopping resource only.

Any other use of materials on this website including but not limited to reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting, republication, downloading or uploading without the prior written permission of The York City FC Store is strictly prohibited.

Notification of Copyright Infringement

The York City FC Store will, in appropriate circumstances, terminate the accounts of users who infringe the intellectual property rights of others.

Content Supplied by Users

If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which The York City FC Store uses such material.

Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by The York City FC Store anywhere in the world, in any medium, in perpetuity.

Please note that this provision does not relate to any personal data that you submit which will be dealt with in accordance with the provisions of this website's 'Privacy Policy' which is part of these Terms and Conditions.

Amending the Terms and Conditions of Use

The York City FC Store may add to, change or remove any part of these Terms and Conditions at any time. The York City FC Store may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.

We treat your privacy very seriously. The York City FC Store’s Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled.

Privacy & Cookies

The York City FC Store stores information about your account, what you enter in forms, your orders, and products which may interest you.

This is used to manage your account, process your orders, send emails with order details, and show you relevant marketing. It may also be used to send you special offers and product news by E-Mail if you agree to this. In these latter cases, the personal information you give us is used exclusively by the York City FC Store for providing you current and future information and any other services described in this website. We do not pass any of your personal data to outside organisations except relevant addresses to the Royal Mail so that they can provide their delivery service.

The York City FC Store uses Cookies. Cookies are little data files which are sent to your browser from a website that you visit. They are stored on your computer's hard drive. Cookies allow us to automatically identify you so that we can identify the items you wish to purchase, and to identify where the order is to be delivered. When you Login or press 'Add to Basket' or on the item page your computer will automatically be issued with a Cookie.

There are a number of options available to opt out of Cookies. You can set your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on. Please note – if you do delete all your cookies, some features of our website, such as remembering your login details or allowing you to place an order, will not function as a result. Allowing us to create a cookie does not give us access to the rest of your computer and we will not use cookies to track your online activity once you leave our site.

The York City FC Store sends cookies from this website in order to provide persistent session management and only monitors the IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so that visitors to our website remain anonymous.

You have a right to know about the personal information the York City FC Store holds about you. You also have a right to have your data corrected or deleted.

Use of the Site

You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.


The York City FC Store may provide links to websites owned by York City Football Club and associated companies from time to time and/or websites that are owned by third parties that are not connected with York City Football Club. All links are provided for your convenience only. Access to websites that are owned by third parties is at your own risk and The York City FC Store does not have any responsibility or liability for such third party websites.


The York City FC Store will use all reasonable endeavours to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

Further, by using this website and any sub-site, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of the The York City FC Store and if The York City FC Store is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a 'force majeure' and The York City FC Store shall be excused the performance for so long as such a situation endures.

The York City FC Store reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.


We may amend this website and our services in any way and at any time with or without notice to you.

Complaints and Comments

If you have any complaints or comments about our website or any of the products supplied to you, please contact The York City FC Store through the Contact Us section on the website.

Limitation of Liability

To the fullest extent permitted by applicable laws, none of York City Football Club nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if York City Football Club have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall York City Football Club’s total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.


This website and its contents are provided without any representations or warranties of any kind, either express or implied. York City Football Club disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, York City Football Club does not represent or warrant that the information and/or facilities accessible via this website are accurate, complete or current, or that this website will be free of defects, including, but not limited to, viruses or other harmful elements. The user of this website assumes all costs arising as a result of the use of this website.

We make no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law.

Terms and Conditions of Purchase

Purchasing Goods

Your order is accepted and a contract is formed when we dispatch the goods you have ordered and not before. For instance, a contract is not formed at the point when we take payment for the goods you have ordered, nor when you receive our confirmation of your order. Until the goods are dispatched we may reject, and you may cancel, the order.

Following formation of the contract we shall continue to own any goods ordered until we have received payment in full from you even though the goods may have already been delivered to you. Any goods supplied will conform to the contract.

The Further Information page addresses any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance.

Multiple Promotions

Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts.

York City Football Club reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.

Pre-Ordering items from York City FC Store

The York City FC Store will pre-authorise and charge for all pre-ordered items at the time the order is placed. The reason is to ensure that stock is allocated against your order and to provide sufficient time to pick, pack and customise (where applicable) in time for the launch date. It is also sometimes necessary for the customer to confirm details contained within the order.

Click and Collect

You can get your order delivered to the Club Shop, if you'd prefer. To use our Click and Collect service simply select the Click and Collect delivery option on the delivery page after you confirm your basket. 

When you come to collect your parcel please ensure you have your order confirmation and a form of ID. Please note that if you would like someone else to collect the parcel on your behalf, they will also need to bring a copy of your order confirmation and a form of ID.